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Terms of Service

Last updated: March 2026

1. The Service

HiddenDrain ("we", "our", "the service") provides an AI-powered operational waste assessment tool available at hiddendrain.com. By using the service you agree to these terms.

2. Free Report

Completing the assessment generates a free Hidden Drain Report — a personalised TIMWOODS waste analysis. This report is AI-generated based on the answers you provide and is for informational purposes only. It does not constitute professional business, financial, or operational consulting advice.

5. AI-Generated Content Disclaimer

All reports, action plans, benchmarks, and other content produced by HiddenDrain are generated by AI language models. They are directional and informational in nature. We make no guarantees regarding accuracy, completeness, or fitness for any particular purpose. You should apply your own judgement before acting on any recommendations. HiddenDrain is not liable for any business decisions made based on AI-generated content.

6. Acceptable Use

You may not use the service to submit false, misleading, or harmful content. You may not attempt to reverse-engineer, scrape, or automate the service.

7. Limitation of Liability

To the maximum extent permitted by law, HiddenDrain shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim shall not exceed the amount you paid for the service, if any.

8. Changes to These Terms

We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.

9. Contact

Questions about these terms? Contact us at hello@hiddendrain.com.